IT Support

IT Support in Abu Dhabi

Technical support refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.

Helpdesk & support. Our technicians assist your users via phone, remote session, or office visits.

Software support and maintenance is a critical area often overlooked by companies investing in IT. Not paying adequate attention to support contracts and agreements before starting development can lead to severe issues after implementation as proper procedures and service level agreements are not clearly defined.

Statistics show that most business buyers use the web to research vendors. And whether they learn about your company online or through other means, most buyers and potential partners will review your website before they transact business with you.

Your website is potentially the most powerful sales & marketing tool you have, yet many companies still don’t focus significant efforts on their website design and development.

Video conferencing is a visual communication session between two or more users regardless of their location, featuring audio and video content transmission in real time.

In document Management, Document Scanning and Digitization refers to the process of scanning paper documents and converting them to electronic documents, capturing important information and saving the document in a central repository for easy retrieval later.

An annual maintenance contract (AMC) is an agreement with a service provider for repair and maintenance of property used by your company. The service can be of any property owned by your company from the large manufacturing machines creating your products down to the computers and printers used in your offices. Comprehensive AMC means annual maintenance contract with. spares and service. Non-Comprehensive AMC means only service.